Our Services
TDG Merchant Solutions provides more that just selling you a Point of Sale System. Not only do we handle everything that goes with a POS System, we also offer Security Systems to protect your company digitally and physically.
CONSULTING
Discover the perfect POS system designed for your business and the network capabilities available in your location. We have many years of first hand experience working at and owning small businesses. We can help you make the right decisions when choosing software and a POS option for your business growth.
TDG Merchant Solutions can provide you with the perfect tool to help make running your business easier and more profitable by combining the highest quality hardware with the most advanced software.
From the establishment of a merchant account to technologically sophisticated secure payment gateways.
Our experienced team can consult with you on:
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The best time to make a change
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The right software to help you manage your employees, inventory, and profitability
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Establishing a merchant account
INSTALLATION
Network setup can include planning, execution, and adaptability for the small to medium sized business.
help you manage your efficiency and stability for your offices
including software development as well as software installation and implementation
Installation available for:
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POS Workstations
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Hardware setup
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Software setup
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Cable installation
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Network setup
TRAINING
TDG Merchant Solutions provides basic training at time of purchase, plus on-site and telephone training for any extra training you may need or new employees you hire. We will schedule a training session based on your service plan's hourly rate.
available weekdays 9-4 by appointment.
Training available:
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How to use your hardware and software
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New employees
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On-site, phone and webinar
SECURITY
Networking security to protect your POS System. We can provide indoor and outdoor security cameras for your property. Network setup and wiring to keep your systems communicating.
Network setup can include planning, execution, and adaptability for the small to medium sized business
planning, execution, and adaptability for the small to medium sized business needs.
backup
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Technologically sophisticated and private payment gateways are critical. Protect your network from unauthorized access, malware and malfunction with a secure platform that integrates hardware, software and payments. We can also help protect your physical property with indoor and outdoor security cameras.
TECHNICAL SUPPORT
Phone and On-Site Tech Support is available when you need it.
Changing internet providers
Network and WiFi setup, customer WIFI hot spots, camera systems by other vendors that need to use the internet, music and DJ systems that use the internet.
Connections: Customer’s computers, networks & line to front desk, DSL Modem and internet connection hardware, printers, emails, software such as excel, and word or any other set up that is not an integral part of the POS
Phone and On-Site Tech Support is available when you need it.
SERVICE PACKAGES
PER INCIDENT
Perfect for small businesses with few workstations and devices.
Billed per hour.
PHONE SUPPORT
ON-SITE SUPPORT
TRAINING
and More!
BASIC
Perfect for small businesses with few workstations and devices.
Billed monthly.
Some services billed hourly at discounted rate.
PHONE SUPPORT
ON-SITE SUPPORT
TRAINING
SOFTWARE UPDATES
REMOTE ACCESS
Priority over
'Per Incident' Merchants
and More!
PREFERRED
Perfect for small businesses with few workstations and devices.
Billed per hour.
Some services billed hourly at discounted rate.
PHONE SUPPORT
ON-SITE SUPPORT
TRAINING
SOFTWARE UPDATES
REMOTE ACCESS
ALERTS
QUICK REPORTS
CUSTOM REPORTS
EMAIL SERVICE
Priority over
'Per Incident' and
'Basic' Merchants
and More!
ENHANCED
Perfect for small businesses with few workstations and devices.
Billed per hour.
Some services billed hourly at discounted rate.
PHONE SUPPORT
ON-SITE SUPPORT
TRAINING
SOFTWARE UPDATES
REMOTE ACCESS
ALERTS
QUICK REPORTS
CUSTOM REPORTS
EMAIL SERVICE
EQUIPMENT REPAIR
Priority over
'Per Incident', 'Basic' and
'Preferred' Merchants
and More!